There are two types of payment on Solartraders.
On the one hand, payment in advance and on the other hand, payment by trustee service.
Please refer to the respective offer for the available options and select them when making your enquiry.
With advance payment you pay the invoice amount before delivery of the goods.
With the Trustee Service you also pay the invoice amount before delivery of the goods, but the money is transferred to SOLARTRADERS. We will then inform the supplier about the receipt of payment, which will send the goods on top of it. If you have received the goods from the delivery properly, then you release the invoice amount for payment to the supplier and we will carry out the transfer.
Thus, customer protection offers additional security in national and international transactions. This service is free of charge for you as a customer.
Not all sellers offer the additional customer protection "payment by trustee service". However, this does not necessarily mean that these vendors do not work seriously. The best way to find out the seller's history is to have a look at it. On the basis of the data such as the number of successful transactions and satisfaction in the individual evaluations, it is generally very easy to see whether the supplier is a reliable supplier. If there are no data in the history, please feel free to contact us.
Did you know that we have already received more than 3.138 customer ratings on SOLARTRADERS and have a very good average rating of 4.92 out of a possible 5 points (status August 2019). This is partly due to our strict internal quality management.
We do not offer payment by
credit card, PayPal, Bitcoin or a delivery on account.