SolarTraders is a B2B marketplace where supply and demand for photovoltaic products meet. Numerous suppliers present their stock here, allowing you to efficiently request or directly purchase the products you need.
1. Make an Inquiry
Interested in a product on our platform?
Click on "Request Now" to get a free, non-binding quote for the desired quantity.
Enter the quantity you want and fill out the other required information.
After submission, the inquiry will be sent anonymously to the supplier.
This way, you will receive a personalized offer quickly without the need to make an immediate purchase.
2. Contact the Supplier
Have questions about a product, offer, or shipping costs?
Our integrated messenger allows you to directly communicate with the supplier. We are always available to support you.
3. Buy a Product
If you want to make a binding purchase:
Click on "Order Confirmation."
The supplier will then confirm your request.
All documents (order confirmation, advance invoice, final invoice, and possibly a flash report for module deliveries) will be uploaded into our system and can be viewed and downloaded at any time.
Tip: Always use our integrated chat for communication. This way, we as customer service can immediately react if any issues arise.
4. Cancellation
An inquiry can be canceled at any time.
A confirmed transaction can no longer be canceled, as both the buyer and the seller have already confirmed it.
Possible reasons for cancellation include:
Shipping costs are too high
Your customer has canceled the order
The supplier no longer has the product in stock
Simply click on "close offer" to cancel the inquiry — the other party will be automatically notified. A quick response from your side is always helpful to our support team and the supplier.
5. Receipts
For proper processing, the following documents are usually required:
Order confirmation
Advance invoice
Final invoice
Flash Report (for module deliveries)