How to reach us

You need help, want to get in contact with our dealers or have a question for us?

Frederic avatar
Written by Frederic
Updated over a week ago

If you have any questions or if you can't reach one of our dealers, we will be happy to help you from Monday to Friday by phone at +49 69 175 / 36 99 60 or by e-mail at info@solartraders.com.

You can also use our chat function, which is displayed on our homepage in the lower right area as a small blue circle with a magnifying glass. Here you have the possibility to ask us your questions in written form. We will try to answer your questions as soon as possible.

You have already submitted a request and don't know how to contact your dealer?

We offer you a chat option in your account under your personal inquiry. Here you can contact us or your dealer at any time.

Please understand that we can neither help you with the technical design of photovoltaic systems nor with product support questions. For this, please contact the manufacturer directly or contact one of the many licensed distributors on our marketplace.

Did this answer your question?