Do you need help, want to get in touch with our dealers, or have a question for us?
If you have any questions or if you’re unable to reach your dealer, we’re happy to assist you by phone from Monday to Friday at +49 69 175 / 36 99 60 or by email at info@solartraders.com.
You can also use our chat function at any time. You’ll find it on our homepage in the lower right corner as a small blue circle with a magnifying glass. There you can ask your questions directly in writing – we’ll make sure to reply as quickly as possible.
Contact Through Your Account
Have you already submitted an inquiry and are unsure how to contact your dealer?
In your account, you’ll find a chat option under your personal inquiry, where you can communicate directly with us or the dealer at any time.
Important Note
Please understand that we are unable to provide technical advice on photovoltaic systems or product support. For product-related questions, please contact the manufacturer directly or one of the many licensed distributors on our marketplace.