FAQ

In this section we try to cover the most frequent question

F

11 articles in this collection
Written by Frederic

Forgot Password. What should I do?

You forgot your password and can no longer access the marketplace, reset your password on the login page.

Written by Frederic
Updated over a week ago

Why don't I see any prices?

We only disclose prices to registered companies. Solartraders.com is a B2B marketplace for companies from the solar industry solely.

Written by Frederic
Updated over a week ago

I don't have a Int. VAT number, what now?

You can still register without an international VAT number but we recommend you to get one very soon.

Written by Frederic
Updated over a week ago

How long do I have to wait for verification?

I registered but my account has not been verified yet. What shall I do?

Written by Frederic
Updated over a week ago

Is registration free?

Do I have to pay when I register or use Solartraders?

Written by Frederic
Updated over a week ago

Can I register with a solar business?

What you can do if you don't have a solar company.

Written by Frederic
Updated over a week ago

Registration without a Solar Business?

I don't have a solar business but want to access the market place.

Written by Frederic
Updated over a week ago

Marketplace

Which traders are behind Solartraders?

Written by Frederic
Updated over a week ago

Quality of goods

What quality standards does the product published on Solartraders meet?

Written by Frederic
Updated over a week ago

How do I make an inquiry?

Are you interested in an offer on our marketplace page?

Written by Frederic
Updated over a week ago

Shipping and Delivery

Why is the data of the supplier not displayed?

The address of the trading partner is not displayed and you cannot contact the customer or seller directly?

Written by Frederic
Updated over a week ago