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FAQ
FAQ
In this section we try to cover the most frequent question
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11 articles in this collection
Written by
Frederic
Registration and Login
Forgot Password. What should I do?
You forgot your password and can no longer access the marketplace, reset your password on the login page.
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Written by
Frederic
Updated over a week ago
Why don't I see any prices?
We only disclose prices to registered companies. Solartraders.com is a B2B marketplace for companies from the solar industry solely.
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Written by
Frederic
Updated over a week ago
I don't have a Int. VAT number, what now?
You can still register without an international VAT number but we recommend you to get one very soon.
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Written by
Frederic
Updated over a week ago
How long do I have to wait for verification?
I registered but my account has not been verified yet. What shall I do?
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Written by
Frederic
Updated over a week ago
Is registration free?
Do I have to pay when I register or use Solartraders?
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Written by
Frederic
Updated over a week ago
Can I register with a solar business?
What you can do if you don't have a solar company.
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Written by
Frederic
Updated over a week ago
Registration without a Solar Business?
I don't have a solar business but want to access the market place.
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Written by
Frederic
Updated over a week ago
Marketplace
Which traders are behind Solartraders?
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Written by
Frederic
Updated over a week ago
Quality of goods
What quality standards does the product published on Solartraders meet?
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Written by
Frederic
Updated over a week ago
How do I make an inquiry?
Are you interested in an offer on our marketplace page?
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Written by
Frederic
Updated over a week ago
Shipping and Delivery
Why is the data of the supplier not displayed?
The address of the trading partner is not displayed and you cannot contact the customer or seller directly?
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Written by
Frederic
Updated over a week ago