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How long do I have to wait for verification?
How long do I have to wait for verification?

I registered but my account has not been verified yet. What shall I do?

Frederic avatar
Written by Frederic
Updated over a year ago

We have a two step registration process.

In step 1 you register with your email only and you can immediately access the marketplace. We will ask you to confirm your email with a verification link, please do so within 14 days.

In step 2 we will ask you for your company data. Step 2 is necessary in order to get full access to the marketplace and start trading (buying or selling). In order to ensure the quality of all trading parties we perform a check of your company details.

This background check is done manually and might take up to 24h. If it is successful you will automatically get an email from us.

If you have any questions about your registration send us an email.

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